Reviews

Customer Satisfaction is Our Top Priority!


Because We Take the Service We Provide Seriously, We Invite You to See What Other Customers Have to Say About Their Experience With Us


This is the best experience I have ever had with an auto shop. The men are so honest in telling you what you do and do not need to get fixed. No place else I will ever go thank you Jim! - Heather K
I have had my SUV serviced here two times. The first time everything was explained to me, I was given a ride home since I had to leave my SUV, and my SUV was finished when promised. The second time I made an appointment. I only waited about five minutes until they pulled my SUV in the bay. About five minutes later, I was escorted into the bay so they could show me the problem, which they said they could not fix (ended up needing a welder). I asked for a recommendation of where to have it fixed, which they gave me, and I was on my way without being charged a service fee, which I was very appreciative of. I recommend this place for your car service and repair needs. - Colleen D.
The staff here is absolutely amazing. They are so welcoming and accommodating. I'm always behind in getting my oil changed, but they're able to fit me in every time (and with a warm smile, too!). I'm very fortunate I live right down the street. :) - Brooke D.
I highly recommend Auto Lab in Canton. The staff is friendly, professional, polite and well-trained. I trust that repairs will be done correctly and in a timely fashion. Thanks Nick and Torrey for outstanding work. - Mickey E.
I have had work done on my car here several times. The staff has always been friendly, they have given me good options, and the price is reasonable. I would recommend them. - Ruth R.
They are the best, they are thorough and patient! Tory has a great attitude and you will be completely satisfied with the quality of the work! Hands down my go to every time. - Latrice W.
I took my van to the Auto lab in canton a few days ago. Was very impressed with the professionalism and work done. They were very polite, prompt and didn't try to up-sell a bunch of unnecessary services! The customer service area was very clean (usually a good indicator of the quality of work being done at any business) and the staff was very helpful in getting me checked in for my services and going over what was needed and what can be done at a later time. Will definitely be going here again!!!!!!!!!!!!!! - Imran K.
I have had the wonderful opportunity of going to this auto shop for a year now and I've absolutely loved it! If you're looking for a friendly, fast, reasonably priced auto shop this is the place! - Debra L.
This place is great! My experience was nothing but pleasant. They not just did the typical "telling you" what needs repairs, but took me out to the garage and actually showed me the issue with my car. Then found an alternative repair to fix the issue that was more affordable and in my budget. Roger, the mechanic was knowledgeable and fixed up my car and the problem was completely gone! They even dropped me off at work while my car was being repaired so I didn't have to walk. I HIGHLY recommend this place! - Nata D.
This is the best auto repair shop I've ever been to. They are very honest and fairly priced. They won't try to sell you something you don't need or slip random charges into your bill just to pad their pocket. They've earned my business and my trust! I would highly recommend this place to anyone. - N.H. 
Thought I had a brake issue and scheduled an appointment for 3 days later. The gentleman there made it a point to contact me to let me know how serious of an issue this could be and moved appointments around to fit me in the same day. Turned out nothing major was wrong, but they treated me like I was their only customer and that my safety meant the world to them. Service like this is one of a kind and hard to find. Thanks again Livonia Autolab. - Jennifer D.
Auto Lab is our go-to place for oil changes and automotive repairs. My wife and I have been taking our vehicles here for a few years and have never had bad service. The staff is extremely friendly and they are right on time when you set up appointments! My wife's vehicle needed some repairs and the parts needed to be ordered, so it was going to take a couple days to complete. Auto Lab was able to give us a vehicle loaner to use locally, so that we were not restricted to only one vehicle, for a family of 4. I highly recommend Auto Lab to family and friends frequently. - Erik S.
We just recently had a good amount of work done on our Ford Freestyle at Auto Lab on N. Canton Center. I am writing this review because the service we received was friendly, quick, and professional. We dropped my car off before they opened one morning, and a few hours later received a quote. The quoted work was only what we needed and was for a fair price so we went ahead with the work. They were able to get my car repaired and on the road by 6 pm. I have never had such fast, friendly, and fair service from an auto repair place before. I will definitely be coming back should the occasion present itself. Thank you to Bob and Torey for the great service you provided! My whole family appreciates if very much! - Kassi G.
I recently brought my 09' Ford Fusion to Auto Lab due to issues with the serpentine belt and insert pulley. I was very happy with the customer service and work done on my vehicle. The employees at Auto Lab were very clear and concise when describing what needed to be fixed on my car. Overall, my car was fixed in 1-day at a fair rate and I was extremely satisfied! - Craig Y.
I brought my 2012 Toyota Camry to have a vehicle inspection for my brakes. I was told by the dealership that I needed to have the back brake pads and rotators done immediately. I felt that the dealership was trying to take an advantage of me. After I was had my vehicle inspected, I was told that I didn't need to have my brake pads and rotators fixed. I was impressed with Auto-Lab's employees level of honesty and professionalism. I will make sure to bring my car back to Auto-Lab when I need to have my brake pads serviced. - Danielle B.

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Job always done quickly and for a fair price. Never try to sell you things you do not need. I bring all of my vehicles here for service rather than the dealer. Tony Iannetta
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